Privacy Policy

Privacy Policy

Introduction

Welcome to https://boiler-breakdown-service.vibereports.co.uk (hereafter referred to as “Boiler Breakdown Service” or “we”). We are committed to maintaining the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and protect information about our users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy statement.
  3. Engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account, including usernames and passwords.
  • Payment Information: Data needed for processing payments, such as credit/debit card numbers and expiration dates.
  • Financial Information: Financial records or transaction history relevant to our services.
  • Purchase Information: Details about products or services purchased from us, including quantities and pricing.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and mobile phone numbers.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Comments, suggestions, or reviews you provide to improve our services.
  • Social Media Information: Personal data shared with us through social media platforms when you interact with our content or engage with our accounts.
  • Product Information: Details about products of interest to you as you browse our website.

We collect this data through various means, including direct user input, automated technologies (like cookies and device fingerprinting), and information provided by third parties who assist us in delivering services.

Cookies

Cookies are small text files stored on your browser or device when visiting our websites. We use cookies for:

  • Strictly Necessary: Ensuring basic functions of our website work, such as user authentication.
  • Preference: Remembering your preferences and settings to provide a personalized experience.
  • Analytics: Tracking site usage and gathering statistical data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize your data.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing or object to certain uses.
  • Right to portability, allowing you to receive a copy of your data in a structured format.
  • Right not to be subject to automated decision-making or profiling.
  • Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or if you have any data-related queries, please contact our privacy team at [email protected] or write to us at the provided address.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it regularly for any updates.

Contact Information

For all privacy-related inquiries, feedback, or requests:
Email: [email protected]
Address: Boiler Breakdown Service, [Your Address], [City, Country]